In this increasingly hectic world, filled with endless demands, constant expectations, and overwhelming pressures, it’s easy to feel distressed and isolated. Bad news floods headlines and social media feeds, leaving many unsure about where to turn for comfort or support. At this very moment, countless people are enduring deep emotional pain. Some feel so overwhelmed by their struggles that they may even consider taking drastic measures in a desperate—but illusory—attempt to escape their suffering.
Experts in emotional well-being emphasise that having someone willing to listen can be a uniquely powerful source of support during dark times. Research shows that simply having a reliable listener—someone you can confide in—is linked to better emotional resilience and overall health and well-being. A systematic review of research on social support concluded that stronger supportive connections are significantly associated with a lower risk of suicidal thoughts and attempts.
Recognising the huge value of compassionate listening, we at the Universal Church have established a 24-hour Helpline—a confidential support channel where trained pastors and volunteers are available to speak with anyone facing emotional, spiritual, or personal challenges. Our aim is to provide not just a listening ear but also words of encouragement and spiritual guidance grounded in the Word of God—available at any time of day or night, every day of the year.
Our 24-hour Helpline is entirely free and open to everyone—regardless of faith, ethnicity, gender, or background—so that anyone who feels the need to talk, let off steam, or seek spiritual advice can do so in a safe and caring environment. You can reach us by telephone (020 7686 6000) or via WhatsApp (020 7686 6010), whichever is more convenient for you.
We understand that reaching out may feel daunting, but know that you don’t have to bear this burden alone. We are here, ready to listen and stand by you in your struggle. If you or someone you know is facing difficulties, just reach out.
Sources: https://pmc.ncbi.nlm.nih.gov/articles/PMC11264453/
