About Cookies in this Website?

A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either ‘persistent’ cookies or ‘session’ cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but combined with other information could identify the user.

Cookies used by our service providers

Google Analytics: Device ID, IP Address and cookie data is shared with Google for the statistics of this website and will be retained for the period of 2 years.

Managing cookies

All the cookies managed by the UCKG HelpCentre will be retained as long as you are in this website.


We may update this policy if needed by publishing a new version on our website.

You should check this page occasionally to ensure you are agreed with any changes to this policy.

Last update of this Policy 25th May 2020.

Contact and Claims

This website is owned and operated by UCKG HelpCentre, registered charity number 1043985, and our registered office is at 24 Coleridge Road, Finsbury Park, London N4 3NP.

If you have any questions or concerns about this policy or wish to exercise your rights, please contact our Data Protection Officer at dpo@uckg.org or telephone number 0207 686 6025.

Our Regulator is ICO – Information Commissioner’s Office at https://ico.org.uk.

This policy is effective from 25 of May 2020